Reformer Pilates Terms & Conditions
Booking & Availability
Reformer Pilates sessions must be booked in advance through our online booking system. Spaces are limited and allocated on a first-come, first-served basis.
All packages are subject to availability. CoreLife reserves the right to adjust schedules or instructors where necessary.
Package Validity
All monthly packages are valid for one calendar month from the start date.
Unused sessions cannot be carried over to the following month unless agreed in exceptional circumstances.
Cancellation Policy
We require 24 hours’ notice to cancel or reschedule a session.
Cancellations made with less than 24 hours’ notice will result in the session being deducted from your package.
Late Arrivals
Clients arriving late may lose part of their session time to avoid disruption to the class. Late arrivals may not be permitted to join once a session has started.
Health & Safety
Clients must inform the instructor of any injuries, medical conditions, pregnancy or physical limitations before participating in sessions.
Participation in reformer Pilates is undertaken at your own risk, and clients are responsible for ensuring they are physically able to participate.
Payments
All packages must be paid in full prior to the first session.
Packages are non-refundable and non-transferable.
Studio Etiquette
Clients are asked to arrive 5–10 minutes before the session, wear appropriate workout clothing and maintain respectful behaviour within the studio environment.
Liability
CoreLife and its instructors are not liable for any injury, loss or damage incurred during participation unless caused by proven negligence.